The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Beds!
The bed was incredibly comfortable, providing a restful night's sleep despite some minor issues with the linens.view full review
Tasty Breakfast!
I enjoyed a delightful breakfast that exceeded my expectations, making for a great start to my day.view full review
Spacious Rooms!
The room was impressively large, offering plenty of space to relax and unwind during my stay.view full review
Well-Organized Space
The overall cleanliness and organization of the facility made my stay very pleasant and comfortable.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Paid shuttle service
Room service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Plunge pool
Indoor swimming pool
Sun loungers
Leisure/ TV room
Public Bath
Shallow end
Room features
Air conditioning
Soundproofed rooms
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
5A Norte Poniente 2650 Blvd,
Tuxtla Gutiérrez,
Mexico,
29000,
Chiapas
Map view
5A Norte Poniente 2650 Blvd,
Tuxtla Gutiérrez,
Mexico,
29000,
Chiapas
City landmarks
Parks
Cana Hueca Park
2900 ft
Parks
Marimba Park
1.3
mi
Mall
Galerias Boulevard
1.3
mi
Mirador Los Amorosos
2500 ft
Parks
Parque Cana Hueca
1.3
mi
Church
San Marcos Cathedral
1.8
mi
Museums
Museo de la Marimba
1.3
mi
Public Building
Cabeza Maya
4900 ft
Asta Bandera
5200 ft
Av 1a. Sur Pte 1336
Bicentenario Park
1.3
mi
Museums
Museo de la Ciudad
1.7
mi
Ave. central y 8va. poniente Chiapas.mexico
Parque de la Marimba
1.3
mi
Parque de la Juventud
1.1
mi
1av. sur Poniente
Parque Morelos Bicentenario
1.7
mi
Square
Parque Central Tuxtla Gutierrez
1.8
mi
Museums
Museo del Cafe de Chiapas
1.9
mi
Ejido San Cristobalito s/n
Chiflon Cascades
1.8
mi
11 Nte. Oriente at 5 Oriente Nte
Calzada de los Hombres Illustres
1.9
mi
Church
Iglesia del Calvario
1.8
mi
Garden
Faustino Miranda Botanical Garden
2.2
mi
Church
Iglesia San Francisco de Asis
2.0
mi
Museums
Regional Museum of Chiapas
2.3
mi
Museums
Museo Botanico
2.2
mi
Quinta Avenida Nte. Pte. S/N
Instituto de Antropologia e Historia
2.3
mi
De Los Hombres Ilustres
Botanical Garden
2.3
mi
Av. Central Ote.
5 de Mayo Park
2.4
mi
Museums
Museo de Paleontologia Eliseo Palacios Aguilera
2.3
mi
Calzada de los Hombre Ilustres S/
Centro Inah Chipas
2.3
mi
Nearby
Parks
Joyyo Mayu Park
1100 ft
Joyo Mayyu
Aereo Park
1500 ft
Restaurants
Mi Viejo Pueblito
2700 ft
Libramiento Sur Poniente Esq. Av. Las Fuentes 2950
Caracara Cocina Cerveza Mezcal
4900 ft
1a Norte Poniente No 1254
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.4
Location
7.4
Service
5.2
Dining
7.6
Guest reviews
6.4/10
based on 5 review
7.8
7.8/10based on 1049 review
Tommy
United States of America,
October
2024
5.4/10
My stay at the hotel was a mixed bag. While the location is super close to the ADO bus terminal, making travel really convenient, the room was a letdown. It felt dirty and looked worn, which was disappointing compared to the photos. The staff was friendly and helpful, but the service was a bit lacking at times. Overall, it has potential, but there are areas that definitely need improvement.
Rooms
5.0
The room was quite dirty and looked a bit worn, not at all as sparkling as in the pictures. The tiny window let in minimal light, making it feel even less inviting.
Service
5.0
The staff was friendly and offered helpful tips with maps on how to get around, but I felt they were often too occupied to assist properly. On one occasion, I received some sarcastic comments about my Spanish.
Location
6.0
The hotel is in a terrible location, right next to a shopping mall and very close to the ADO bus station, which is convenient. However, the lack of sound insulation made it hard to get a good night's sleep.
Dining
7.0
Dining was fairly good with a nice variety of dishes to choose from, which I appreciated.
Facilities
5.0
The gym facilities were lacking, as there was only one person available to help me activate the treadmill. Overall, the amenities could use some attention.
Amy
United States of America,
August
2024
7.0/10
I had a mostly pleasant stay at this hotel, which is very conveniently located close to the bus station and a short walk to the ADO station. The rooms were comfortable and clean, though they felt a bit worn and didn't match the sparkling images I saw online. Service was hit or miss; while the housekeeping team was outstanding, the front desk staff could be quite sarcastic and not very helpful at times. Overall, it's a decent place for the price, but there's definitely room for improvement.
Rooms
7.0
The rooms were clean and comfortable, but looked a bit worn compared to the pictures.
Service
5.0
The housekeeping and room service were outstanding, but the front desk staff were often sarcastic and not very accommodating.
Location
9.0
The hotel is very close to the main bus station and just a few minutes' walk from the ADO station, making it quite convenient.
Dining
8.0
Breakfast had a good variety of dishes to choose from, which I really enjoyed.
Facilities
6.0
Facilities were decent, but could use some updates to match the overall experience.
Sara
United States of America,
August
2024
7.0/10
I had a pleasant stay at the hotel which was very friendly and accommodating. My room was clean and comfortable, but I did notice it looked a bit worn compared to the pictures. The location was convenient, being very close to the bus station, but it lacked sound insulation. Service was a bit lacking at times, especially during busy hours. Overall, a decent stay for the price, but there are definitely areas for improvement.
Rooms
7.0
The room was clean and comfortable, but it did look a little worn compared to the pictures.
Service
6.0
The staff was helpful and friendly, but there were times they seemed too occupied to assist everyone.
Location
7.0
The hotel is located very close to the bus station, which is convenient, but there’s a lack of sound insulation.
Dining
8.0
I found the dining options to be pretty good with a nice variety of dishes.
Facilities
7.0
The facilities were decent, though nothing particularly stood out as exceptional.
Benjamin
United States of America,
May
2024
7.0/10
I had a mixed experience at this hotel. The location is excellent, right next to a shopping mall and close to the bus terminal, which made getting around super easy. The rooms were clean and comfortable, but I did find them a bit small and lacking windows. The service was a bit hit-or-miss; while some staff were friendly and helpful, others were not as accommodating. Overall, it's decent for the price, though not perfect.
Rooms
7.0
The rooms were quite dirty. However, they were comfortable and clean overall.
Service
6.0
The staff had a mix of attitudes; some were helpful and friendly, providing us with maps and directions, while others were a bit sarcastic about our Spanish-speaking skills.
Location
9.0
The hotel has a great location, very close to the ADO bus terminal and next to a shopping mall.
Dining
7.0
Dining options were okay with a decent variety of dishes, but it felt somewhat small given the size of the hotel.
Facilities
6.0
Facilities were basic, but I appreciated that the gym had a treadmill, even though it took a while to get activated.
Eugene
United States of America,
May
2024
6.2/10
The hotel is conveniently located near the ADO bus terminal, making it easy to get around. The rooms were comfortable and clean, but I noticed they could use some updates. The service was a bit lacking; the staff seemed overwhelmed and not very friendly. On the upside, the dining options were pretty good with a nice variety of dishes. Overall, while it was decent for the price, there are areas that need improvement.
Rooms
7.0
The rooms were comfortable and clean, but they looked a little worn compared to the pictures.
Service
5.0
The staff seemed too occupied to help and their attitude was a bit sarcastic, which wasn't ideal.
Location
6.0
The location is very close to the ADO bus terminal, but it's not close to the city center.
Dining
8.0
The dining was pretty good with a good variety of dishes to choose from.